COVID-19 Policies & Procedures
LAST UPDATED: 4/11/2023 @ 2:28 pm Pacific Time
Even if the Federal Government declared the end of the COVID-19 crisis as of April 10, 2023, AWG Private Chefs remains vigilant in prioritizing the safety of our clients and staff. We have established policies and procedures that will undergo regular review and modification in accordance with the guidelines set by local, state, and federal public health officials, as well as our insurance carriers, legal team, and executive management.
Although we cannot entirely eliminate risk, we are dedicated to taking all possible measures to ensure the safety of you and your guests. By engaging our services, you acknowledge and agree to abide by our policies and procedures.
Food Safety:
At AWG Private Chefs, we place paramount importance on food safety. We exclusively employ our personnel for all aspects of handling your food, and do not engage any third-party staff whatsoever. Each AWG Private Chefs employee is obligated to undertake one or more safety training and certification exams such as ServeSafe, NEHA, Certified Food Handlers, or ANSI. Moreover, our cooks and chefs must attend both in-class and online live ServeSafe Food Protection Manager training and pass written Food Protection Manager Certification Examinations.
We prioritize the safety and knowledge of our staff by conducting frequent quizzes and mock scenarios to ensure they stay updated on the latest safety measures. Additionally, we have implemented a policy to use the smallest possible number of staff during food preparation and cooking. This helps to minimize the "touchpoints" between the preparation, cooking, and service of your food items, thereby further reducing the risk of COVID-19 exposure. Our team is dedicated to providing you and your guests with a safe and exceptional culinary experience.
As per the US Centers for Disease Control, (CDC) statement (Click here to view) "currently there is no evidence to support the transmission of COVID-19 through food."
Cleaning & Sanitizing:
To reduce the risk of potential COVID-19 exposure, we ensure that all surfaces are cleaned and sanitized both prior to and after the preparation of your food. Furthermore, we maintain continuous sanitizing practices throughout the entire food preparation process to further reduce possible contaminant risks. You can rely on us to prioritize your safety above all else, and we remain devoted to providing you with a hassle-free culinary experience.
Kitchen Occupancy:
We have implemented a strict policy that prohibits anyone who is not an employee of our company from entering the kitchen or food preparation areas during your event.
This policy applies to all individuals, including the owner(s) or hosts of the home or venue in which we are working. In the event that the location has an "open concept" floor plan, the host must ensure that a minimum distance of 6 feet is maintained between guests and food preparation areas at all times.
It is the responsibility of the contract signer and/or designated onsite host/hostess to communicate this policy to guests and enforce compliance at all times during the event. Failure to adhere to the required distance will be considered a violation of our policy and will result in the immediate termination of the event, without any refunds.
If you require something from the kitchen during the event, please request it from a member of our staff while maintaining proper social distancing and mask usage requirements at all times. We appreciate your cooperation in maintaining a safe environment for everyone and are committed to providing you with a safe and exceptional culinary experience.
Health & Safety:
Our employees are required to undergo a verbal health screening by a member of our management team before starting their shift. In addition, our staff is required to frequently wash their hands and change gloves during their shift.
To maintain a safe environment, all of our employees are highly encouraged to wear masks or face coverings that cover both their mouth and nose at all times before entering the venue until their shift ends and they leave the venue.
Guest Screening:
Guests who have exhibited any potential COVID-19 symptoms or have tested positive within the last 14 days or have recently recovered from COVID-19 or any related illness should must not be allowed to attend the event.
If any guest is determined to be ill by AWG Private Chefs during the event, the event will be immediately terminated, and the client will forfeit any monies paid to AWG Private Chefs as mitigated damages. Additionally, the client will be held fully liable for any potential damages to AWG Private Chefs or its staff resulting from their negligence in guest screening.
Our sincerest thanks for your business, patience, flexibility, and above all understanding.
